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Channel: Sage 50 CA Printing, Emailing, and Importing - Recent Threads
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The Crystal Reports Print Engine is currently busy. Please wait a few moments and try again.

February 4, 2015, 8:50 am
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Hello,

For starters, I'm using Simply Accounting 2012. We can't upgrade at this time because we also use integration to ACT! which is no longer supported by Sage. All computers (15 or so) are running Windows 7 Pro 64-bit.

For years we've been printing out quotes using a custom Crystal Report. In the past I've had to copy version 11.5.7.688 of crpe32.dll and replace version 8.5.2.823 or I get an error saying "Unable to Load Report.". In the past as soon as I copy this over the error no longer occurs and I can print custom Crystal Reports with no issue.

Recently I've had to setup a new computer (still on Win7 Pro x64) and also reinstall on an existing computer because of hard drive failure. On these 2 computers (and ONLY these 2 computers) I am now getting an error saying "The Crystal Reports Print Engine is currently busy. Please wait a few moments and try again."

Now I've tried dozens of troubleshooting steps and spent probably 10-15 hours trying to figure this out. The computer I had to format and reinstall belongs to one of our salespeople and as you could probably guess, if a salesperson can't print quotes its a problem.

I also get the same error if I try to email the quote instead of print.

I'm really hoping someone could help me with this. Thanks in advance :)

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Restore from higher version of Sage 50

February 5, 2015, 9:47 am
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I have a backup of files from a bookkeeper that uses Sage 50 - Accountants multi-license software and I am only using Sage 50 Pro (I don't need the accountant version).  How can I import/restore this data into my system?

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Print zero as 0 in quantity

February 8, 2015, 1:26 pm
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Hi

How could I have 0 printed in Back order on an Invoice,  quantity when order is complete?

This would make sure the command is fulfilled.

Or any other trick would be appreciated

Thank you for helping

Danielle

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Ship date: 01/01/1901 appeared on my invoices this month

February 10, 2015, 8:04 am
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first time I have seen this - clearly the date is not of much use - and I would prefer it isn't there... have looked everywhere and can't find where it got 'set' to show... any ideas on how to turn it off ???

thanks

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importing journal entries to a server

February 11, 2015, 12:36 pm
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Can anyone recommend a program that will allow me to import journal entries into Simply when it is on a network and my computer is a workstation.  I do not have direct access to the server. 

Thanks

Judy

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import to A/R

February 18, 2015, 10:44 am
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Does Sage 50 have the ability to import transactions from csv format and process them?  I have approximately one hundred receivable transactions on a particular day of every month to process by EFT.  I have to manually do each one and email the customer the invoice...so I'm looking for a more efficient way to process them.

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Invoice Formatting Problems

February 24, 2015, 12:30 pm
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Hi,

Since the last Sage update the very bottom line on my invoice is missing and it doesn't matter what I have tried to get it back it is not printing on the invoice even though it is showing on the print preview.

I have adjusted the bottom margin to be smaller down to 4 from 5 and ensured the text and data boxes on the bottom of the page have a bottom line.  I have tried to move up slightly all the bottom boxes but even though I seem to be able to shorten the "total" box on the template, it doesn't lift it in print nor print preview.

Just in case this may be the problem - The last box on the bottom of the page is a comment box and beside that is a data box loaded with "terms", but below that (and does not show on the template nor print preview) is "sold by".  I have shrunk and cut completely the comment box to see if the sold by box is sitting underneath, but there is nothing there.

Any suggestions?

Thanks.

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Importing hours worked without time slips

March 1, 2015, 11:52 am
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Hi

Is it possible to import hours worked by employees, without time slips?

I have a third party program that creates a file with employee and their hours in many revenue line, such as regular hours, overtime hours, cooking hours, housekeeping hours, an so on.

Actually, I enter the number of hours manually and I'm looking for a way to import them instead.

Any idea will be appreciated

Regards,

Danielle

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How do I remove commas from addresses on cheques

March 4, 2015, 11:04 pm
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Sage 50 Pro 2015.1.  The last line of addresses on cheques are printed like this:

CITY, PROVINCE, POSTALCODE

How do I get rid of the commas?

The whole address is one block.  Hopefully I don't have to modify the form and put the individual fields in there.

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using old version of SA, have new problem

March 19, 2015, 10:32 am
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My Simply Accounting 2005 has been serving me well and meeting all my needs as a sole proprietor for 10 years.  Now when I install it on a new laptop, suddenly I get an error when I try to print forms, just forms; reports print just fine. This is the error  "Invalid file name Choose reports and forms and make sure the file name you have chosen is a valid one."

I've tried a bunch of things (see list below) and come to the conclusion that for some reason, SA (or some other support program that SA uses to print) can't see these files.  Could it be that I need to use an older version of Adobe Reader or some such thing?  If so, how far back do I have to go and where can I get it?

Another thing that concerns me is that there is no option in the window for default form. I can select Invoice as the description but above I still have "Custom Simply Form" selected. The only other choice is pre-printed form and that doesn't seem to apply either.

I have looked through quite a few of the solutions to this problem here and none of them work for me. Here is what I have tried:

Navigating to the file - yes, it's there, right where the report & form option window shows it to be.

Going to setup>reports & forms>invoices (invoices being the only form I usually use), setting:  form type to "Custom Simply Form", description to "User-defined form", and form to the location where the form is found.

        result error:"the file does not exist.  Please enter or browse for a valid filename"

Copying all of the form files from my old laptop to the new one in case the files on the disk had become corrupted (didn't really expect this to work because the program runs fine which tells me the disk is still good)

         didn't work, no change

Moving all of the form files to another folder and browsing to that folder so the file is more "user-defined"

        same result

Changing the description from "user-defined" to "Invoice". I only want to use the same default invoice form I've been using for years.

       same error "the file does not exist. Please enter or browse for a valid filename.


Can anyone help? I'm getting desperate.  I really can't afford to buy an updated copy of this software and even if I could, would it be able to use the file type from 2005?

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How to import sales invoice with non inventory items using Import utility

March 27, 2015, 12:50 pm
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Simply Accounting 2011 Import utility for Sales invoices of non inventory items

I am trying to import sales invoices that have multiple detail records, some detail lines are inventory items and some are not.

The code that is posted in the Software Development Kit Import File LayoutSeptember 2009 shows the following structure

<SalInvoice>

"UNIVERSAL CONSTRUCTION", , ,"102-3701 East Hastings St.", ,"Vancouver","British

Columbia","V5C2H6", , , , ,

"2", ,"","3-15-2001", "3", "VISA", "67.84","0.00"

"C1020","2.0000","4.7500","9.50","GST","0","1","7.00","0.67","PST","0","0","7.00","0.67"

"H1020","2.0000","25.0000","50.00","GST","0","1","7.00","3.50","PST","0","0","7.00","3.50"

</SalInvoice>

Where C1020 and H1020 are inventory items. But what if one detail line is not an inventory item, there is no place to add a description. Can it only import sales with inventory items?

 

Thanks,

 

Eric

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i am using sage 50. i have outlook 2013, and windows 8. trouble emailing invoices???

April 7, 2015, 3:29 pm
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I just bought a new laptop with windows 8.  I also purchased outlook 2013 for my sage 50 construction accounting 2013.  I can email the invoice, but it looks like it is a pdf. file, but i cannot open the file when the invoice is sent.  i went in the control panel and clicked on the sage 50 email writer set as default printer.  went to printer properties and to the ports tab. clicked on the PORTP   LOCAL PORT   SAGE 50 EMAIL WRITER.  I also made sure my outlook 2013 is 32 bit.

I can email, but can't open the pdf file????  Can  anyone help me??  Thanks in advance!!!

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Forms

April 15, 2015, 9:43 am
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Has anyone figured out how to double space on forms?  My workaround is to put a character in the description during order or invoice entry, but this is time consuming.

What do you use for a picking slip?  The sales order is not working well -- can it be printed landscape?

I am using the project module to identify customer po's (as opposed to internal sales order #'s). but cannot access the data field so that is printed on the sales order or sales invoice.  Any ideas?

Would Crystal Reports or other report software help with the above issues?  Does anyone know of a partner/accountant who can do report design on a one time basis?

Many thanks,

J

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How to modify my receipts to show "Paid by Visa or MC etc"

April 24, 2015, 9:51 am
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When a client pays with credit I would like the Sage Receipt to show "paid by: Visa" or "paid by: MC" but it doesn't say how it was paid.  Is there a way to modify the Receipt to show the form of payment used?  The same goes when its paid by cash I would like the receipt to show it.

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Form Designer changes not seen when making invoice, only when printed

April 27, 2015, 7:43 am
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Hello, 

I have Sage Simply Accounting Pro 2012. 

Looking for some help with this as I can not seem to figure it out.

We use Work Order Numbers, as most people do, as of right now I would just type them in the Description field but I would like to put it with the other info at the top right hand of the page. 

I have made the changes to in the Form Designer. When I go to make a new invoice it does not show up with the new columns, BUT when I print my invoice the changes show up. 

My problem is that I cannot add the WO# if there is no box to type it into when I am making it.

How do I fix this? Can I fix this? 

I have tried to fix it threw the setup->reports and forms, Customer and Sales->Settings & Form Designer, and when I am in invoices I tried Customize Transaction Window. Nothing worked, all I could do was change the way the form printed and not how I logged information. 

Help would be greatly appreciated! 

Thanks

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Print notes on paystub

April 27, 2015, 9:19 am
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I noticed that the "Additional information" on the "create paystub" window doesn't actually print on the paystub.

Is there a way for me to add a customized note to individual paystubs?  Preferably not from the employee setup menu as notes would differ from payroll to payroll.

Thanks.

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Printing T4 to pdf

April 27, 2015, 9:22 am
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I have no problem printing other reports to PDF but when trying to print T4's to PDF, I got a text file saying the following:

%%[ ProductName: Distiller ]%%
LSIWUG+TimesNewRomanPSMT not found, using Courier.
%%[ Error: invalidfont; OffendingCommand: show ]%%

Stack:
()


%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

Any idea on how I can get around this issue?

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Importing Checks and Deposits

May 7, 2015, 9:50 am
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Peachtree had an import via CSV feature for Checks and Deposits.   We have an external system that exports checks and deposits into CSV format and we'd like to import this information into Sage.   We are using Sage 50 Premium Accounting version 2015.2.   Is it possible in this version?   If so, where would we find this option?

This would be an ongoing import, not a one-time import.

Thank you.  Kathy

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Printing & Emailing paystubs in batch

May 12, 2015, 2:33 pm
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I'm finding numerous road blocks with Sage 50 when it comes to printing & emailing paystubs in batches and I'm hoping there are solutions to the following issues:

- No option to email past paystubs in batches

- No option to print direct deposit stub summary to pdf (Is this a printer issue or a system issue?)

- No option to print paystubs to one pdf under batch print. 

I find the batch print function to be extremely limiting and really hope Sage would work on these areas.

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Printing & Emailing Paystubs

May 19, 2015, 9:12 am
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I have about 1/3 of our staff that are accepting email of paystubs.  The rest want hard copy.  All of our folks are EFT set up.  


I am finding that when I do a payroll check run, I have to (for those who get an emailed digital copy) manually select each person for "email direct deposit stub". Further, when I print hardcopy stubs for the other folks, I will get all employees, including those that get email copy. I end up shredding the paper generated for those that have a digital copy!  

Is there away that I can,

1) Have these email vs. paper copy preferences automatic so I don't have to manually do each pay roll run?  

2) Not automatically print hard-copies for those that have been emailed?

In efforts of time and waste reduction, I'm not recovering much time or waste reduction with these apparent limitations. 

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